Terms and Conditions

1. Service Overview:

TK23 Courier Service provides parcel delivery services as outlined in this agreement. By using our services, you agree to comply with these terms and conditions.

2. Service Acceptance:

All shipments are subject to acceptance by TK23 Courier Service. We reserve the right to refuse service for any reason, including but not limited to, prohibited items, incomplete information, or unsafe packaging.

3. Shipment Responsibility:

Customers are responsible for ensuring the accuracy of shipment information, including sender and recipient details, and for adequately packaging items to prevent damage during transit.

4. Delivery Times:

Delivery times are estimates and may vary based on factors such as weather, traffic, and other unforeseen circumstances. TK23 Courier Service is not liable for delays beyond our control.

5. Tracking and Notifications:

Shipment tracking may be available for most services. Notifications may be sent to the provided contact information. TK23 Courier Service is not responsible for undeliverable notifications due to inaccurate contact details or other circumstances.

6. Payment Terms:

Payment for courier services is due upon booking, unless otherwise agreed upon in writing. Failure to pay may result in additional fees and suspension of services.

7. Prohibited Items:

Certain items are prohibited from shipment. Customers must not send illegal, hazardous, or restricted materials. A list of prohibited items is available as requested. The list of prohibited items may be subject to change without notice to customers.

8. Liability and Insurance:

TK23 Courier Service may be liable for direct loss or damage to shipments as per our insurance policy. Customers may purchase additional insurance for high-value items.

9. Cancellations and Refunds:

Cancellations are subject to the terms outlined in our cancellation policy. Refunds, if applicable, will be processed in accordance with our refund policy.

10. Force Majeure:

TK23 Courier Service is not liable for failure or delay in performing obligations due to circumstances beyond our control, such as acts of nature, strikes, or government actions.

11. Governing Law:

This agreement is governed by and construed in accordance with the laws of Georgia. Any disputes arising from this agreement will be resolved through arbitration in accordance with the rules of the Georgia Arbitration Code.

12. Changes to Terms:

TK23 Courier Service reserves the right to update these terms and conditions at any time. Customers will be notified of any changes through our website.

13. Severability:

In the event that any provision of these Terms and Conditions is deemed to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

By using TK23 Courier Service's services, you acknowledge that you have read, understood, and agreed to these terms and conditions.